A multi-year embedded engagement that helped build a scalable healthcare ecosystem end-to-end.
LectaMed is a digital healthcare platform focused on improving maternal health through virtual lactation services and connected patient care. To accelerate product development, LectaMed partnered with SpireDesk through a staff augmentation engagement. Our engineers became an extension of the client’s product organization, contributing across frontend, backend, DevOps, analytics, automation, and quality assurance. Together, we helped build a scalable platform supporting thousands of patient interactions, intelligent workflows, AI-powered automation, and business intelligence.
SpireDesk’s engineers became indistinguishable from our internal team, shipping across every module of the platform with real ownership.
LectaMed powers virtual lactation care
LectaMed delivers virtual lactation care through a modern digital platform that connects patients with certified providers while simplifying clinical operations. The platform combines appointment scheduling, patient engagement, care coordination, medical documentation, AI automation, reporting, and operational workflows into a unified healthcare solution.
Delivering enterprise capabilities across a rapidly evolving product
As the platform rapidly evolved, LectaMed needed additional engineering capacity to deliver new capabilities without compromising product quality or regulatory requirements. The team needed experienced engineers capable of working across patient experiences, provider workflows, analytics, automation, integrations, and healthcare operations.
Scaling Multi-Module Product Delivery
Delivering new capabilities across patient, provider, analytics, and operations modules without slowing velocity.
Healthcare-Grade Reliability
Meeting enterprise reliability and regulatory expectations while shipping quickly across a rapidly evolving surface area.
Cross-Discipline Engineering Capacity
Sourcing engineers fluent across frontend, backend, DevOps, analytics, and AI automation in parallel.
Embedded team, integrated across every module
SpireDesk embedded a dedicated engineering team directly into LectaMed’s product organization. Working alongside internal stakeholders, our engineers contributed across nearly every major module of the platform, accelerating feature delivery while maintaining engineering quality.
Embedded Full-Stack Delivery
Our engineers joined LectaMed's product organization end-to-end, contributing across React, Node.js, PostgreSQL, and AWS, so every feature shipped through the same sprint cadence and quality bar.
- Frontend engineering
- Backend APIs
- Product architecture
- Continuous feature delivery
AI Automation & Voice Agents
We integrated AI voice agents into the appointment lifecycle and built workflow tooling that let operational teams orchestrate patient engagement without engineering involvement.
- AI voice agent integration
- Automated appointment confirmations
- Workflow automation tooling
- AI patient risk scoring
Clinical Analytics & BI
We built the reporting foundation on Amazon QuickSight, giving operators and clinicians real-time visibility into engagement, provider utilization, and outcome metrics across the platform.
- Amazon QuickSight dashboards
- Executive reporting
- Operational metrics
- Clinical outcome analytics
Ten modules, one unified healthcare platform
Virtual Patient Appointments
Scheduling workflows connecting patients with certified lactation consultants through an intuitive digital experience.
Clinical Dashboards
Operational dashboards powered by Amazon QuickSight with real-time visibility into appointments, providers, and outcomes.
AI Voice Agents
AI-powered calling workflows that confirm appointments, reduce no-shows, and improve patient communication.
Workflow Builder
Configurable automation tools letting operational teams orchestrate complex healthcare processes without engineering.
CRM & Patient Management
Unified CRM for patient journeys, provider interactions, communication history, and operational workflows.
Campaign Builder
Targeted email, SMS, and voice campaigns for reminders, outreach, and patient engagement at scale.
Medical Intake & Assessments
Digital intake for PHQ-9, GAD-7, patient intake forms, clinical assessments, and digital consent.
Durable Medical Equipment
Breast pump ordering, fulfillment tracking, eligibility management, and patient coordination workflows.
AI Risk Scoring
Intelligent risk scoring that analyzes clinical and engagement data to prioritize patients needing additional care.
Business Intelligence
Reporting infrastructure surfacing engagement, provider performance, conversion funnels, and clinical operations.
